Shipping policy
Thank you for shopping with us! We are committed to delivering your orders promptly and securely. Please review our shipping policies below:
Order Processing
- Orders are processed within 1-3 business days of receipt.
- Orders placed on weekends or holidays will be processed the following business day.
Shipping Methods & Delivery Times
- Standard Shipping: Estimated delivery in 5-7 business days.
- Express Shipping: Estimated delivery in 2-3 business days.
- International Shipping: Delivery times vary by destination; please contact us for details.
Shipping Fees
- Shipping fees are calculated based on weight, size, and destination.
- Free standard shipping is offered on orders over $150 within the contiguous United States.
- Free shipping cannot be combined with additional discounts or promotional codes.
Order Tracking
- Once your order is shipped, you'll receive a confirmation email with tracking information.
Shipping Restrictions
- We currently ship within the United States, including Puerto Rico, and select international countries.
- We do not ship to P.O. Boxes or APO/FPO addresses.
Delays & Issues
- We are not responsible for delays caused by carriers, weather, or customs.
- Please contact us if your order hasn't arrived within the estimated time.
Returns & Exchanges
- Please refer to our Return Policy for details on returns and exchanges.
If you have any questions about your order or shipping, please contact our customer service team at hello@shopgoosies.com.
